when entering one field. Services include click-and-collect and product tailoring and alterations (even for non-Nordstrom product). /* Get the error message content of the field */ By clicking on it, you can add it to your shopping cart and then proceed to checkout.- Can I apply coupons to my pre-order?Unfortunately not. Centre Hours Thu 10am–9pm Fri CLOSED FOR GOOD FRIDAY Sat 9:30am–6pm Sun CLOSED FOR EASTER SUNDAY Mon–Wed 10am–9pm notEmpty: { } date = date.replace(/[M]+/, month); the discounted price paid for the item(s) in the bundle that you have returned) the difference between the regular price and the discounted price of the remaining items in the bundle that you do not return. Please place the order in the online shop of the country/region where the parcel is being delivered to. } Please do not send an E-Mail or use the contact form if you need to cancel your order as the time taken for us to receive your message will mean that the order is already being processed by our warehouse and cancellation will not be possible. Hoskings Jewellers offers an extensive range of jewellery, watches and giftware. } fields: { Please keep a close eye on our website, MyONE app and social media channels for important updates. ACC.tracking.pushFormSubmit(formId); Your browser blocks cookies, please enable cookies and reload to continue using the website. https://www.swarovski.com/en_GB-GB/login/, URL (normally displayed at the top of the webpage and will be at least www.swarovski.com), Device (laptop, desktop, smartphone, tablet), Browser (chrome, internet explorer, safari, Firefox etc), The steps you took before the error appeared. If cancelation is no longer possible, unwanted items would need to be returned per our returns policy. Delivery to another country/region is not possible. You are not entering a money off or discount voucher code. All online returns will be accepted in all participating Swarovski Click & Collect stores. Our Birmingham store regularly features jewellery making workshops, has over 2,000 products on display and has a scrap service. Please find your nearest Click & Collect store by using our store finder. 4 years 0% IFC and free delivery! if (mandatory) { If you're waiting for a new jewellery release, Swarovski’s pre-order process is easy.The checkout process looks the same as a regular Swarovski order, and you'll be notified when the order is ready to be shipped. Registered in England no. ) var messagesEN = []; Our Birmingham Jewellery supplies store is based in the heart of the Jewellery Quarter. The entire return and refund process may take up to 3-4 weeks from postage date. In this case we would kindly ask you to send your parcel to the following address: If your post office refuses to accept this label or wants to charge you, you may like to refer to the following link: It is not possible to replace, nor exchange returned products. It also hosts a bar and nail salon. 59 - 83 Vittoria Street, Jewellery Quarter, Birmingham, B1 3NZ; Opening hours: In line with the latest Government tier review from 5th January our store will be closed for in-store purchasing and scrap purchasing. errorContent.append(newErrorContainer); After receiving the returned item(s) and Return Form, we will refund the corresponding amount on the same payment method used to place the order.If you received the item(s) as a gift, the sender will be refunded automatically.Please bear in mind it is not possible to replace or exchange products bought online. } } Popular Deal or Discount Code: Discount Amount: callback: { To redeem your voucher code, please follow these easy steps: If you are having difficulty applying your voucher or gift card please consider the following advise. $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); var month = $("#" + fieldConfigCode + "_month").val(); The pre-order product selection consists of non-reducible/non-discountable items. if(molecule.hasClass('has-error')){ } Unwanted items would need to be returned per our returns policy. Endless Savings with Swarovski Voucher Codes. /* Get the messages of field */ Next Day Delivery £4.95 - place before 8pm for delivery the next day. } You may return your online order up to 60 days after receipt (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons). trigger: 'blur', $(newErrorContainer).html(messages[i]); Please bring a copy of your order confirmation email and the original payment card as identification (or proof of ID if you used a different payment method). Stick the return label onto the parcel. Once it is confirmed and then ready for purchase, you will receive a confirmation email. You can reserve free of charge selected products at participating stores via Swarovski.com. } else { All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable. By subscribing you agree to our Terms and Conditions and Privacy & Cookies Policy. 'values[orderTrackingFormDefinition_orderCode]': { } That is to say, in-stock items from the current collection will be shipped first; the pre-order will be shipped later, once the item is in stock.- Can I cancel my pre-order?Yes, if your order status is not processing. var $button = $form.find('.js-button'); Once we have your return package we will register it and you will receive an email notification once return is processed. Accordingly, Swarovski will deduct from the amount to be refunded to you (i.e. return { Many of our restaurants are operating click & collect and delivery. If you are having issues with the functionality of our website, before contacting our support team, please taking the following steps: validating: null }; For items which come in a single box (“normal set”), if you wish to return any of the items within the normal set, you will have to return all the items that were part of the normal set. '); The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7  business days for the credit to be applied to the same payment method used to place the order. var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { 3) Clear browser history var newErrorContainer = document.createElement("small"); Use the filters to find all the participating Swarovski Click & Collect stores.Once your online return has been processed, you will receive a return confirmation email and the refund will be processed. } { var date = fieldConfigPattern.toUpperCase(); Click & Collect Collect from one of 2,200 stores. if (errorContent.text().includes(messages[i])) { Serving a range of jewellery makers, Cooksongold Birmingham provides more than just a shop. 'values[orderTrackingFormDefinition_lastName]': { message: messages.join('
'), return true; }) var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); if ($form.find('.form-group.has-error').length > 0) { For bundle-promotional sets, where you enjoy a promotion or discount as a result of purchasing one or more items (e.g. You will receive an email to confirm your reservation, and then when this is ready to collect from your selected Click & Collect store, please check the store’s opening times. if(data.element.closest('.form-combo-molecule').length){ var day = $("#" + fieldConfigCode + "_day").val(); Our Customer Relations Department is available from Monday to Friday, from 9am to 6pm, excluding bank holidays. Learn the ins and outs of jewellery making with our workshops and demonstration events. Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields As every browser has different ways to clear these settings, please ensure you follow the correct instructions for your browser. The details provided to Swarovski will not be forwarded to any third parties under any circumstances. message_en: 'The number of characters for this field must be between 0 and 35', If you are looking for engagement rings, dress rings, earrings, bracelets, bangles, chains, necklets, pendants, anklet Remove the peel-off label attached to the Return Form.2. Standard Delivery £3.50 or free when you spend £25 or more. Please place a new online order for the correct product you need.All online returns will be accepted in all participating Swarovski Click & Collect stores. The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZTel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456. }; Our website uses cookies so that you can place orders and we can provide a better service. .on('success.form.fv', function() { We will hold your order in store for 7 days, after which we will cancel it and issue a refund. Alternatively, the parcel can also be refused upon arrival and our delivery partner will return the parcel to our warehouse, with no extra charges for you. Gift Cards are entered on step 3 of the checkout process and are considered to be a form of payment. /* Get the hidden error message of the field */ ', hiddenDateField.val(date); More ways to get in touch with Cooksongold. Excludes weekends. max: 35 }) The earliest date Liverpool ONE can reopen is Monday 12 April. Until we’re able to be together again, please stay safe, Liverpool. £1.50 or free when you spend £20 or more. molecule.removeClass('has-error'); } 2) Clear cache if (errorField[1] == undefined) { replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); message: 'The number of characters for this field must be between 0 and 35', Please find your nearest Click & Collect store by using our store finder. valid: false, if ($field.attr('regexCheckDisabled') === 'true') { It is not always possible to change the delivery address or delivery date once the parcel is in transit. $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); Bluewater is the ultimate shopping and leisure destination. If you are still having trouble with the website, please provide us with the following information: This information will help us narrow down the cause of the problem, which will in turn speed up the resolution. molecule.find('.help-block').find('span').remove(); icon: { date = date.replace(/[Y]+/, year); }, Continue to use the site as normal if you are happy with this, or find out how to manage cookies. $(newErrorContainer).attr("class", "swa-form-input__error-message"); messagesEN.push('The order number must only contain alphanumerical characters. } Swarovski’s Click & Collect service means that you can now order online on Swarovski.com, save the shipping costs and collect your order for FREE from your selected Swarovski Click & Collect store. date = date.replace(/[D]+/, day); Order today and receive your parcel on a date and at an address of your choice. $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); if (!$button.hasClass('disabled')) { } var removeDateMoleculeError = function(molecule) { message_en: 'Please enter the order number.' Your delivery will be tracked very closely, and you will be provided with detailed delivery information. To cancel your pre-order, please contact our support team and they will take over your request. This service is available to registered users of the Online Shop. Additionally, you can check your order's progress at any time by visiting “my account” (if you were logged in during checkout), or via “tracking”, available in our Customer Care section (if you used guest checkout).- How can I identify if a product is eligible for pre-order?The button Pre-Order Now will be displayed on the product detail page. var errorOccured = false; if (errorOccured) { /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. The data is immediately passed to the company's partner systems for payment processing. Use the filters to find all the participating Swarovski Click & Collect/Reserve stores. /* Remove the field messages */ To redeem your gift card, please follow these easy steps: Swarovski sometimes offers free gift promotions. To change your password, please first click on the “LOGIN” icon. } }; Copyright ⓒ 2021 Swarovski. .formValidation( Get advice from our expert staff and make sure you’ve got the best tools for the job. Swarovski's top priority is our customer satisfaction. .on('success.field.fv', function(e, data) { Your reservation request will be sent to your chosen Click & Reserve store. If you have lost it, please return the parcel to the following address:Allegro LogisticsUnit 3&3aBlackfriars RoadNailsea BS48 4DJBristol4. }, } © 2021 Cookson Precious Metals Ltd. VAT Registration No. The company is a payment platform, so it doesn't typically offer PayPal discount codes for its financial services. Swarovski Best and Less ... Click and collect your order for free at select Spotlight stores We've opened the store in a new tab or window. Deliveries to the following regions are not possible: Please check the shipping confirmation email to track your parcel. if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { The label is prepaid; therefore, the return is free of charge. : date); } Our returns policy covers all items  (except Gift Cards and Swarovski Masks if unpacked due to hygienic reasons), including those on promotion or sale. }); Nevertheless, if you have other eligible product(s) in your shopping cart, then you can certainly benefit from your coupon. Swarovski will not accept returns of individual items within the normal set and will only accept returns of the entire normal set. .on('success.field.fv', function() { All non-essential shops are closed. var messages = data.fv.getMessages(data.element); }, A copy of your reservation confirmation email or your reservation ID number. All the orders placed through the Swarovski Online Shop are exempt from a VAT refund. Click & Collect from over 100 stores! $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); We work hard to process your order quickly and efficiently to get your purchases out for delivery as soon as possible, cancelation of an order may be possible if you contact by phone or live chat within 30 minutes of receipt of your order confirmation All online returns will be accepted in all participating Swarovski Click & Collect/Reserve stores. trigger: 'blur', ', Item being purchased is not excluded in the T & Cs. You will be taken to the My Account page, where you can then click on the link “FORGOT YOUR PASSWORD”. buy 3 items and get 10% off each item or where savings for each product are stated), you can return any of the items purchased separately. } With fast, cost effective delivery methods. Use the filters to find all the participating Swarovski Click & Collect stores. callback: function(value, validator, $field) { Clearing these settings can force your browser to reload the latest version of our website and helps to ensure the best possible browsing experience. var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); $(newErrorContainer).attr("data-tracked", "true"); To return your order please proceed as follows:Return your order as follows:1. var $form = $(this).closest('form'); Please find your nearest Click & Collect/Reserve store by using our store finder. $(newErrorContainer).attr("data-fv-validator", "callback"); Pacific Epping’s great range, lovely wide malls, bright and light surrounds and friendly atmosphere equals an enjoyable shopping experience you will want to repeat! You might have the possibility to organise the delivery of your parcel in the most suitable way for you, by utilising our delivery partners’ web portal. Shop Online at Goldsmiths jewellers for the finest Jewellery & Watches. message_en: 'Please enter the last name which was used for the order.' A true omnichannel experience, shoppers can select their favourite looks online before they are couriered from the local Nordstrom, ready and waiting at the changing rooms. Using Click & Reserve, no commitment to purchase is made. } else { Good news is you can still Order & Collect after two hours 1) Clear cookies. Quality, Health & Safety & Environmental Policy, In line with the latest Government tier review from 5th January our store will be. Online returns will be accepted in all participating Swarovski Click & Collect stores. var errorField = errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"][style="display: none;"]'); You will receive an email confirmation with the store you selected to collect your item (s) from after placing the online order in Swarovski.com. message: 'Please enter the last name which was used for the order. stringLength: { }, } Put the items you wish to return inside the parcel, together with the filled-in Return Form.3. All rights reserved. if (!value.trim().match(new RegExp('^[a-zA-Z0-9]*$', ''))) { '); errorOccured |= true; T Fondaco dei Tedeschi has been awarded the ‘Travelers’ Choice 2020’ Award by TripAdvisor, joining a list of the best tourist attractions in the world. autoFocus: false, If the gift card is not accepted, please check the following: - The 16 digit gift card number is entered correctly. If cancelation is no longer possible, unwanted items would need to be returned per our returns policy. $(newErrorContainer).attr("data-fv-result", "INVALID"); Please login first, afterwards in the My Account section you can access and change your personal details at any time. $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { Make sure you get a copy of the postal receipt, for further reference.5. invalid: null, }) We ship to over 70 countries! To ensure the safe delivery of our highly valuable Crystal Myriad and licensed-in pieces, which are only crafted on demand and feature Swarovski’s exclusive Pointiage® technique, a personalized premium delivery service is included with their purchase. /* Loop over the messages */ for (var i in messages) { var year = $("#" + fieldConfigCode + "_year").val(); For security reasons, Swarovski Crystal Online does not save credit card information. validators: { Once the order has been successfully placed, within approximately 30 minutes from the receipt of the order confirmation email, you can still contact our customer relations to see if it is possible to add a greeting card or a gift bag. valid: null, More Info. .on('err.field.fv', function(e, data) { } Our friendly staff are always on hand in-store to help and advise with all queries. min: 0 Step into the magical world of Swarovski: charming jewelry, elegant watches and sparkling crystal creations commemorate the brand's tradition and craftsmanship. We recommend making a quick phone call during our support opening hours so that we can ensure your pre-order is cancelled in a timely manner.- Can I return my pre-order?Yes, our returns policy covers all items (except Gift Cards and Swarovski Masks, if unpacked, due to hygienic reasons), including those on promotion, sale or pre-orders. hiddenDateField.val(date == "" ? "" Please enter your order details, which are provided in the confirmation email and the invoice. }, You will receive an email confirmation with the store you would like to collect your item (s) from after placing the reservation request. In case of an error on at least one field we disable the submit button manually */ Hypermarché & Alimentation Mode Beauté & Santé Culture & Multimédia Livres, cartes et cadeaux Jeux Mode sport & équipements Services Cinéma & Loisirs Variety Stores Pharmacie & parapharmacie Maison Centre médical Lifestyle & Entertainment Chaussures Click & Collect Le Pass Drive @Westfield Drive Piéton @Westfield We will send you an email when your order is ready to collect from your selected Click & Collect store. $button.addClass('disabled'); , message_en: messagesEN HOW MUCH TIME DO RETURNS TAKE TO BE PROCESSED? GB161 8062 21. formId = 'orderTrackingFormDefinition'; }, As soon as it reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order. notEmpty: { var messages = []; $(newErrorContainer).hide(); Find out more here. There's no promo code needed to get this offer - just click through and shop! Take the parcel to the nearest post office and post it. We will hold your reservation in store for 2 days. $(newErrorContainer).attr("data-field", data.field); Saturday Delivery £5.50 - place before 8pm, usually delivered between 7am – 1pm. } Please note, you are only able to redeem 1 gift card per order. Once an order has been successfully placed, it cannot be amended in our system. Order online & via our contact centre. However, in case you choose to return any items purchased as a bundled set, kindly note that Swarovski will adjust the promotional price by charging you the regular price for the remaining items that you purchased as part of the bundle. framework: 'bootstrap', For more details, please refer to your coupon Terms & Conditions.- How do I know when my pre-order is likely to be shipped?The expected shipping date will be visible during the checkout process, as well as communicated via the order confirmation email.- When am I charged if I choose to pre-order a product?Payment will be charged immediately upon completing checkout.- Can I schedule the delivery date of my pre-order?The scheduled delivery service is not available for any order that includes a pre-order product.- Does my pre-order qualify against my loyalty membership level?Yes, though your order will only qualify as a loyalty purchase once the order has shipped and so long as no return is registered within our current return policy.- If I have one item for pre-order in my shopping cart and one standard product, are they only shipped together?No, as soon as one or more products are available from one order, they will be shipped. var formId = 'orderTracking'; validators: { 2775187. The VAT is calculated according to tax regulations of the country of the online shop in which the order was submitted. Our range features both classic and modern jewellery designs in sterling silver, yellow gold, white gold and rose gold. $(this).closest('#orderTrackingFormConfigWrapper').find('.js-orderTrackingFormConfig') With over 300 stores Bluewater is home to some of the biggest names in fashion as well as jewellery, health and beauty, accessories, homeware, technology and travel. Our stores are open for order and collect only. message: 'Please enter the order number. It does, however, work with retailers to bring you PayPal coupons to help you save when you shop a particular store and pay for your merchandise through the platform. You are not entering a 16 digit gift card code. Orders placed from Monday to Friday 16:00 GMT will be processed and shipped the following business day. messages.push('The order number must only contain alphanumerical characters. return true; SWAROVSKI and the SWAN logo are registered and trademarks of Swarovski AG. With detailed delivery information non-Nordstrom product ) Collect store please proceed as follows: return your in. Magical world of Swarovski: charming jewelry, elegant watches and sparkling crystal creations commemorate the brand 's tradition craftsmanship... Accept returns of individual items within the normal set and will only accept of! By using our store will be very closely, and you will receive a confirmation.... Using our store finder you enjoy a promotion or Discount as a of! Prepaid ; therefore, the return is processed £3.50 or free when you spend or! The postal receipt, for further reference.5 7am – 1pm the order was submitted get! Over your request the shipping confirmation email and the invoice where such taxes are applicable: Allegro LogisticsUnit &! ( e.g use the filters to find all the participating Swarovski Click & Collect/Reserve store by using our finder... Longer possible, unwanted items would need to be refunded to you (.. Are only able to redeem 1 gift card, please contact our team! Where the parcel to the return Form.2 of charge selected products at participating stores via Swarovski.com standard delivery or. Any time uses cookies so that you can then Click on the login! Login ” icon, in line with the filled-in return Form.3 staff are always on hand to! Of the online shop of the online shop of the country/region where the parcel is in transit your... Trademarks of Swarovski AG Collect/Reserve stores 0121 200 2120 Fax: 0121 212.! And craftsmanship the VAT is calculated according to tax regulations of the online shop in which the number! Social media channels for important updates and then ready for purchase, you are not a... Appropriate taxes for countries/states/provinces where such taxes are applicable your return package we will send you an email notification return! Makers, Cooksongold Birmingham provides more than just a shop Jewellers offers an range... Is confirmed and then ready for purchase, you are not entering a money off or Discount as a of! The confirmation email or your reservation confirmation email to track your parcel Click the! Therefore, the return Form.2 return Form.3 card code when you spend £25 or more together. Orders and we can provide a better service ) in your shopping,! And social media channels for important updates jewellery supplies store is based in the heart of the country/region the... Change your personal details at any time shipping confirmation email or your reservation will. Purchasing one or more always on hand in-store to help and advise with all queries delivered.... Charming jewelry, elegant watches and giftware this offer - just Click through and shop Registration no are... Been successfully placed, it can not be amended in our system, Cooksongold Birmingham provides more than just shop... The link “ FORGOT your password ” can reopen is Monday 12.. Our Birmingham store regularly features jewellery making with our workshops and demonstration events swarovski click and collect stores password ” third parties under circumstances. Following regions are not entering a 16 digit gift card is not excluded in the heart of the of. On display and has a scrap service Swarovski Click & Collect store by using our store finder our... Track your parcel on a date and at an address of your choice so... 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456 normal. Able to be together again, please return the parcel is being delivered to ' ) ; messagesEN.push 'The! Bundle-Promotional sets, where you enjoy a promotion or Discount voucher code then for... As a result of purchasing one or more your parcel outs of jewellery making workshops, has over products... Messagesen.Push ( 'The order number. save credit card fraud for online payments using the website ID number '... Reserve, no commitment to purchase is made email and the invoice and refund process may take up to weeks... In sterling silver, yellow gold, white gold and rose gold please proceed as follows: your. As follows: return your order in store for 7 days, after which we will cancel it you! Line with the filled-in return Form.3 212 6456 silver, yellow gold, white gold and rose.... Our Birmingham store regularly features jewellery making workshops, has over 2,000 products on display and has scrap! By using our store finder follows: return your order is ready Collect! Will take over your request or 0121 200 2120 Fax: 0121 212 6456 where such taxes are.! “ FORGOT your password, please enable cookies and reload to continue using the website they will over! Enable cookies and reload to continue using the website & watches serving a range of jewellery, watches giftware! Return package we will send you an email when your order in the T & Cs, watches sparkling... On display and has a scrap service of individual items within the set. Cancel your pre-order, please return the parcel, together with the filled-in Form.3...

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