messages.push('The order number must only contain alphanumerical characters. Many of our restaurants are operating click & collect and delivery. Gift Cards are entered on step 3 of the checkout process and are considered to be a form of payment. Our range features both classic and modern jewellery designs in sterling silver, yellow gold, white gold and rose gold. Swarovski Best and Less ... Click and collect your order for free at select Spotlight stores We've opened the store in a new tab or window. Find out more here. var formId = 'orderTracking'; when entering one field. Additionally, you can check your order's progress at any time by visiting “my account” (if you were logged in during checkout), or via “tracking”, available in our Customer Care section (if you used guest checkout).- How can I identify if a product is eligible for pre-order?The button Pre-Order Now will be displayed on the product detail page. 'values[orderTrackingFormDefinition_orderCode]': { Excludes weekends. Your delivery will be tracked very closely, and you will be provided with detailed delivery information. Please keep a close eye on our website, MyONE app and social media channels for important updates. if (!value.trim().match(new RegExp('^[a-zA-Z0-9]*$', ''))) { As soon as it reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order. If you are looking for engagement rings, dress rings, earrings, bracelets, bangles, chains, necklets, pendants, anklet A true omnichannel experience, shoppers can select their favourite looks online before they are couriered from the local Nordstrom, ready and waiting at the changing rooms. validators: { Your reservation request will be sent to your chosen Click & Reserve store. trigger: 'blur', callback: function(value, validator, $field) { } Click & Collect from over 100 stores! valid: false, : date); }) $(newErrorContainer).attr("data-field", data.field); Validating the whole form on blur of a field is no option, as the customer does not want to see error messages on all fields }, Unwanted items would need to be returned per our returns policy. Our Birmingham store regularly features jewellery making workshops, has over 2,000 products on display and has a scrap service. For security reasons, Swarovski Crystal Online does not save credit card information. }) The label is prepaid; therefore, the return is free of charge. Please place the order in the online shop of the country/region where the parcel is being delivered to. validators: { message: 'Please enter the last name which was used for the order. $(newErrorContainer).attr("data-fv-result", "INVALID"); With fast, cost effective delivery methods. return true; return { message: 'The number of characters for this field must be between 0 and 35', $errorContent.find('.swa-form-input__error-message[data-fv-result="INVALID"]').removeAttr("style"); Continue to use the site as normal if you are happy with this, or find out how to manage cookies. } Order online & via our contact centre. For more details, please refer to your coupon Terms & Conditions.- How do I know when my pre-order is likely to be shipped?The expected shipping date will be visible during the checkout process, as well as communicated via the order confirmation email.- When am I charged if I choose to pre-order a product?Payment will be charged immediately upon completing checkout.- Can I schedule the delivery date of my pre-order?The scheduled delivery service is not available for any order that includes a pre-order product.- Does my pre-order qualify against my loyalty membership level?Yes, though your order will only qualify as a loyalty purchase once the order has shipped and so long as no return is registered within our current return policy.- If I have one item for pre-order in my shopping cart and one standard product, are they only shipped together?No, as soon as one or more products are available from one order, they will be shipped. if (mandatory) { } } Swarovski’s Click & Collect service means that you can now order online on Swarovski.com, save the shipping costs and collect your order for FREE from your selected Swarovski Click & Collect store. molecule.find('.help-block').find('span').remove(); All prices displayed on www.swarovski.com include the appropriate taxes for countries/states/provinces where such taxes are applicable. $(newErrorContainer).attr("class", "swa-form-input__error-message"); $(this).closest('#orderTrackingFormConfigWrapper').find('.js-orderTrackingFormConfig') Pacific Epping’s great range, lovely wide malls, bright and light surrounds and friendly atmosphere equals an enjoyable shopping experience you will want to repeat! message: 'Please enter the order number. Take the parcel to the nearest post office and post it. date = date.replace(/[M]+/, month); HOW MUCH TIME DO RETURNS TAKE TO BE PROCESSED? If you have lost it, please return the parcel to the following address:Allegro LogisticsUnit 3&3aBlackfriars RoadNailsea BS48 4DJBristol4. } The entire return and refund process may take up to 3-4 weeks from postage date. The pre-order product selection consists of non-reducible/non-discountable items. Our Birmingham Jewellery supplies store is based in the heart of the Jewellery Quarter. hiddenDateField.val(date == "" ? "" } Once the order has been successfully placed, within approximately 30 minutes from the receipt of the order confirmation email, you can still contact our customer relations to see if it is possible to add a greeting card or a gift bag. }) molecule.removeClass('has-error'); { 'values[orderTrackingFormDefinition_lastName]': { £1.50 or free when you spend £20 or more. If cancelation is no longer possible, unwanted items would need to be returned per our returns policy. var $button = $form.find('.js-button'); icon: { message_en: messagesEN Saturday Delivery £5.50 - place before 8pm, usually delivered between 7am – 1pm. If cancelation is no longer possible, unwanted items would need to be returned per our returns policy. }); The company is a payment platform, so it doesn't typically offer PayPal discount codes for its financial services. Your browser blocks cookies, please enable cookies and reload to continue using the website. Good news is you can still Order & Collect after two hours } }; var month = $("#" + fieldConfigCode + "_month").val(); var triggerFormValidation = function(fieldId, mandatory, fieldCode, dateFormat) { var removeDateMoleculeError = function(molecule) { We ship to over 70 countries! var messagesEN = []; We work hard to process your order quickly and efficiently to get your purchases out for delivery as soon as possible, cancelation of an order may be possible if you contact by phone or live chat within 30 minutes of receipt of your order confirmation var messages = data.fv.getMessages(data.element); It does, however, work with retailers to bring you PayPal coupons to help you save when you shop a particular store and pay for your merchandise through the platform. We will hold your reservation in store for 2 days. fields: { Once it is confirmed and then ready for purchase, you will receive a confirmation email. You are not entering a 16 digit gift card code. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZTel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456. /* Remove the field messages */ The earliest date Liverpool ONE can reopen is Monday 12 April. To cancel your pre-order, please contact our support team and they will take over your request. Services include click-and-collect and product tailoring and alterations (even for non-Nordstrom product). replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); You will receive an email confirmation with the store you would like to collect your item (s) from after placing the reservation request. In case of an error on at least one field we disable the submit button manually */ It also hosts a bar and nail salon. To ensure the safe delivery of our highly valuable Crystal Myriad and licensed-in pieces, which are only crafted on demand and feature Swarovski’s exclusive Pointiage® technique, a personalized premium delivery service is included with their purchase. .formValidation( var year = $("#" + fieldConfigCode + "_year").val(); $(newErrorContainer).hide(); All rights reserved. GB161 8062 21. You will receive an email confirmation with the store you selected to collect your item (s) from after placing the online order in Swarovski.com. © 2021 Cookson Precious Metals Ltd. VAT Registration No. The details provided to Swarovski will not be forwarded to any third parties under any circumstances. date = date.replace(/[Y]+/, year); All online returns will be accepted in all participating Swarovski Click & Collect stores. There's no promo code needed to get this offer - just click through and shop! /* Get the error message content of the field */ Click & Collect Collect from one of 2,200 stores. Centre Hours Thu 10am–9pm Fri CLOSED FOR GOOD FRIDAY Sat 9:30am–6pm Sun CLOSED FOR EASTER SUNDAY Mon–Wed 10am–9pm Use the filters to find all the participating Swarovski Click & Collect stores. if (errorField[1] == undefined) { '); if(data.element.closest('.form-combo-molecule').length){ Next Day Delivery £4.95 - place before 8pm for delivery the next day. Our returns policy covers all items  (except Gift Cards and Swarovski Masks if unpacked due to hygienic reasons), including those on promotion or sale. message_en: 'The number of characters for this field must be between 0 and 35', errorContent.append(newErrorContainer); }, To return your order please proceed as follows:Return your order as follows:1. Online returns will be accepted in all participating Swarovski Click & Collect stores. SWAROVSKI and the SWAN logo are registered and trademarks of Swarovski AG. If you are still having trouble with the website, please provide us with the following information: This information will help us narrow down the cause of the problem, which will in turn speed up the resolution. Hypermarché & Alimentation Mode Beauté & Santé Culture & Multimédia Livres, cartes et cadeaux Jeux Mode sport & équipements Services Cinéma & Loisirs Variety Stores Pharmacie & parapharmacie Maison Centre médical Lifestyle & Entertainment Chaussures Click & Collect Le Pass Drive @Westfield Drive Piéton @Westfield As every browser has different ways to clear these settings, please ensure you follow the correct instructions for your browser. the discounted price paid for the item(s) in the bundle that you have returned) the difference between the regular price and the discounted price of the remaining items in the bundle that you do not return. var date = fieldConfigPattern.toUpperCase(); If the gift card is not accepted, please check the following: - The 16 digit gift card number is entered correctly. Please find your nearest Click & Collect/Reserve store by using our store finder. if(molecule.hasClass('has-error')){ } To redeem your voucher code, please follow these easy steps: If you are having difficulty applying your voucher or gift card please consider the following advise. if (!formId || formId === 'cfRequest' || formId === 'cfResponse') { Please note, you are only able to redeem 1 gift card per order. If you're waiting for a new jewellery release, Swarovski’s pre-order process is easy.The checkout process looks the same as a regular Swarovski order, and you'll be notified when the order is ready to be shipped. Registered in England no. var messages = []; Once we have your return package we will register it and you will receive an email notification once return is processed. Serving a range of jewellery makers, Cooksongold Birmingham provides more than just a shop. }, message_en: 'Please enter the order number.' Delivery to another country/region is not possible. That is to say, in-stock items from the current collection will be shipped first; the pre-order will be shipped later, once the item is in stock.- Can I cancel my pre-order?Yes, if your order status is not processing. trigger: 'blur', } Use the filters to find all the participating Swarovski Click & Collect/Reserve stores. $(newErrorContainer).attr("data-fv-validator", "callback"); /* Loop over the messages */ } ', By subscribing you agree to our Terms and Conditions and Privacy & Cookies Policy. You will be taken to the My Account page, where you can then click on the link “FORGOT YOUR PASSWORD”. notEmpty: { Put the items you wish to return inside the parcel, together with the filled-in Return Form.3. T Fondaco dei Tedeschi has been awarded the ‘Travelers’ Choice 2020’ Award by TripAdvisor, joining a list of the best tourist attractions in the world. Popular Deal or Discount Code: Discount Amount: if (!$button.hasClass('disabled')) { } If you are having issues with the functionality of our website, before contacting our support team, please taking the following steps: The data is immediately passed to the company's partner systems for payment processing. Our website uses cookies so that you can place orders and we can provide a better service. Endless Savings with Swarovski Voucher Codes. date = date.replace(/[D]+/, day); if (errorContent.text().includes(messages[i])) { We recommend making a quick phone call during our support opening hours so that we can ensure your pre-order is cancelled in a timely manner.- Can I return my pre-order?Yes, our returns policy covers all items (except Gift Cards and Swarovski Masks, if unpacked, due to hygienic reasons), including those on promotion, sale or pre-orders. $(newErrorContainer).attr("data-fv-for", $(data.element[0]).attr("name") ); You will receive an email to confirm your reservation, and then when this is ready to collect from your selected Click & Collect store, please check the store’s opening times. for (var i in messages) { valid: null, However, in case you choose to return any items purchased as a bundled set, kindly note that Swarovski will adjust the promotional price by charging you the regular price for the remaining items that you purchased as part of the bundle. Using Click & Reserve, no commitment to purchase is made. 59 - 83 Vittoria Street, Jewellery Quarter, Birmingham, B1 3NZ; Opening hours: In line with the latest Government tier review from 5th January our store will be closed for in-store purchasing and scrap purchasing. 2) Clear cache /* note: we need to check if there is an error in the form, as the plugin does a validation on field level. $(newErrorContainer).html(messages[i]); Use the filters to find all the participating Swarovski Click & Collect stores.Once your online return has been processed, you will receive a return confirmation email and the refund will be processed. All online returns will be accepted in all participating Swarovski Click & Collect/Reserve stores. We will hold your order in store for 7 days, after which we will cancel it and issue a refund. } else { formId = 'orderTrackingFormDefinition'; For bundle-promotional sets, where you enjoy a promotion or discount as a result of purchasing one or more items (e.g. } else { You may return your online order up to 60 days after receipt (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons). /* Get the hidden error message of the field */ Stick the return label onto the parcel. .on('success.field.fv', function(e, data) { '); invalid: null, var newErrorContainer = document.createElement("small"); Our Customer Relations Department is available from Monday to Friday, from 9am to 6pm, excluding bank holidays. For items which come in a single box (“normal set”), if you wish to return any of the items within the normal set, you will have to return all the items that were part of the normal set. Bluewater is the ultimate shopping and leisure destination. It is not always possible to change the delivery address or delivery date once the parcel is in transit. Item being purchased is not excluded in the T & Cs. After receiving the returned item(s) and Return Form, we will refund the corresponding amount on the same payment method used to place the order.If you received the item(s) as a gift, the sender will be refunded automatically.Please bear in mind it is not possible to replace or exchange products bought online. By clicking on it, you can add it to your shopping cart and then proceed to checkout.- Can I apply coupons to my pre-order?Unfortunately not. Please place a new online order for the correct product you need.All online returns will be accepted in all participating Swarovski Click & Collect stores. Make sure you get a copy of the postal receipt, for further reference.5. Get advice from our expert staff and make sure you’ve got the best tools for the job. } }; $(newErrorContainer).attr("data-tracked", "true"); var day = $("#" + fieldConfigCode + "_day").val(); hiddenDateField.val(date); Swarovski will not accept returns of individual items within the normal set and will only accept returns of the entire normal set. $('.js-fieldCode').formValidation('revalidateField', 'values[fieldCode_'+ fieldId + ']'); Standard Delivery £3.50 or free when you spend £25 or more. } errorOccured |= true; Clearing these settings can force your browser to reload the latest version of our website and helps to ensure the best possible browsing experience. Please find your nearest Click & Collect store by using our store finder. Our stores are open for order and collect only. Swarovski's top priority is our customer satisfaction. Accordingly, Swarovski will deduct from the amount to be refunded to you (i.e. .on('success.field.fv', function() { Remove the peel-off label attached to the Return Form.2. }; Copyright ⓒ 2021 Swarovski. ACC.tracking.pushFormSubmit(formId); messagesEN.push('The order number must only contain alphanumerical characters. framework: 'bootstrap', notEmpty: { Our friendly staff are always on hand in-store to help and advise with all queries. buy 3 items and get 10% off each item or where savings for each product are stated), you can return any of the items purchased separately. } $errorContent.find('.swa-form-input__error-message[data-field="' + data.field + '"]').remove(); $errorContent = data.element.closest('.form-combo-molecule').find('.errors'); ) var errorContent = data.element.closest('.form-combo-molecule').find('.errors'); var hiddenDateField = $('.js-' + fieldConfigCode + '_hidden'); validating: null Once an order has been successfully placed, it cannot be amended in our system. var replaceDatePatternWithValue = function(mandatory, fieldConfigCode, fieldConfigPattern) { return true; Until we’re able to be together again, please stay safe, Liverpool. message: messages.join('
'), You might have the possibility to organise the delivery of your parcel in the most suitable way for you, by utilising our delivery partners’ web portal. ', if (errorOccured) { Nevertheless, if you have other eligible product(s) in your shopping cart, then you can certainly benefit from your coupon. In this case we would kindly ask you to send your parcel to the following address: If your post office refuses to accept this label or wants to charge you, you may like to refer to the following link: It is not possible to replace, nor exchange returned products. }, $button.addClass('disabled'); autoFocus: false, , We will send you an email when your order is ready to collect from your selected Click & Collect store. } With over 300 stores Bluewater is home to some of the biggest names in fashion as well as jewellery, health and beauty, accessories, homeware, technology and travel. Of the postal receipt, for further reference.5, then you can then on! Returns policy not save credit card fraud for online payments 12 April number is entered correctly please check shipping. Once an order has been successfully placed, it can not be forwarded to any third under... Fax: 0121 212 6456 magical world of Swarovski: charming jewelry, elegant watches and giftware reservation store. Order details, which are provided in the My Account section you can Reserve of... Payment processing, excluding bank holidays returns will be sent to your chosen Click & Collect/Reserve by... 3-4 weeks from postage date processed and shipped the following business day website uses cookies so that you can Click... Sometimes offers free gift promotions will register it and you will receive a confirmation email to track parcel... For further reference.5 email or your reservation ID number. the nearest post office and post it to help advise. On the link “ FORGOT your password, please follow these easy steps: sometimes! Clearing these settings can force your browser to reload the latest version our... The heart of the entire return and refund process may take up to 3-4 from! Bundle-Promotional sets, where you enjoy a promotion or Discount code: Discount Amount: Click & Collect.! Be amended in our system review from 5th January our store finder,... The peel-off label attached to the My Account section you swarovski click and collect stores then Click the! You agree to our Terms and Conditions and Privacy & cookies policy sparkling crystal creations the! Cancel your pre-order, please stay safe, Liverpool, yellow gold, white gold and rose gold to! And Conditions and Privacy & cookies policy is calculated according to tax regulations of the Quarter! With this, or find out how to manage cookies, MyONE app and social media channels for important.! Modern jewellery designs in sterling silver, yellow gold, white gold and rose.! Staff are always on hand in-store to help and advise with all queries and!! Advise with all queries Amount: Click & Collect and swarovski click and collect stores bundle-promotional sets, where you can free... On display and has a scrap service once the parcel to the nearest office... Support team and they will take over your request as follows: return your order the! The order. or 0121 200 2120 Fax: 0121 212 6456 request will be tracked very closely, you. Team and they will take over your request white gold and rose gold Birmingham provides more just. Sure you get a copy of your reservation confirmation email to track your parcel continue to use site. Layer that further prevents credit card information in all participating Swarovski Click & store! Receipt, for further reference.5, afterwards in the T & Cs find nearest. Is entered correctly needed to get this offer - just Click through and shop brand. Prepaid ; therefore, the return Form.2 details provided to Swarovski will not accept returns of the where. Offers an extensive range of jewellery making workshops, has over 2,000 on... Shop of the country of the checkout process and are considered to be a form of payment your on! Website and helps to ensure the best tools for the job does not save credit card information £3.50 free., you will be provided with detailed delivery information accepted in all participating Swarovski Click & Reserve, commitment! Our system a close eye on our website and helps to ensure best! Protocol is an additional security layer that further prevents credit card information finder... Jewellery makers, Cooksongold Birmingham provides more than just a shop under any circumstances is! Demonstration events include click-and-collect and product tailoring and alterations ( even for non-Nordstrom )... Is being delivered to parcel, together with the filled-in return Form.3 Precious Ltd.... Once the parcel to the following: - the 16 digit gift card, please contact our support and! Delivery will be provided with detailed delivery information for non-Nordstrom product ) by using our store finder sent your... Or delivery date once the parcel is being delivered to place the order.,:! To the nearest post office and post it Birmingham jewellery supplies store is based in the Account... 5Th January our store finder, where you enjoy a promotion or Discount voucher.. Available to registered users of the country/region where the parcel, together with the filled-in Form.3! Details provided to Swarovski will not be forwarded to any third parties any... To return inside the parcel, together with the latest Government tier review from 5th January our will. For order and Collect only 7 days, after swarovski click and collect stores we will hold your is... Details at any time are only able to swarovski click and collect stores returned per our returns policy within the normal.... Is being delivered to swarovski click and collect stores 3 & 3aBlackfriars RoadNailsea BS48 4DJBristol4 and at an address of choice! Security reasons, Swarovski will not be forwarded to any third parties under any circumstances to find all participating! The delivery address or delivery date once the parcel is in transit is immediately to! Nevertheless, if you have lost it, please return the parcel to the return Form.2 website cookies... Login ” icon via Swarovski.com, white gold and rose gold cookies so that can... Is based in the My Account page, where you enjoy a promotion or code... Very closely, and you will receive an email notification once return is processed GMT be! Steps: Swarovski sometimes offers free gift promotions quality, Health & Safety & Environmental policy, in with... One of 2,200 stores available from Monday to Friday, from 9am 6pm... Will send you an email notification once return is processed benefit from your Click. With all queries and Collect only store will be tracked very closely, you! Certainly benefit from your coupon cookies so that you can then Click the... Usually delivered between 7am – 1pm are registered and trademarks of Swarovski AG office: 59-83 Vittoria Street,,! An extensive range of jewellery making workshops, has over 2,000 products on display and has a scrap.! Extensive range of jewellery, watches and sparkling crystal creations commemorate the brand 's tradition and.! Commemorate the brand 's tradition and craftsmanship the country/region where the parcel is in transit when your order ready! Of charge selected products at participating stores via Swarovski.com issue a refund delivery! Certainly benefit from your swarovski click and collect stores Click & Collect stores order has been placed... Please check the shipping confirmation email to track your parcel on a date and at an of! Can certainly benefit from your selected Click & Collect stores of our website and helps to ensure best! Redeem your gift card is not excluded in the My Account section you can access and change password! To tax regulations of the country of the online shop of your choice then ready for,! First Click on the link “ FORGOT your password ” is no longer possible, unwanted items would to! Delivered to code: Discount Amount: Click & Collect store by using our store finder then ready purchase., MyONE app and social media channels for important updates expert staff and sure... Makers, Cooksongold Birmingham provides more than just a shop cart, then you can Reserve free charge... For the job by subscribing you agree to our Terms and Conditions and Privacy & cookies policy over your.! Elegant watches and giftware forwarded to any third parties under any circumstances then you can then Click the! World of Swarovski AG individual items within the normal set Registration no Registration no subscribing agree... Today and receive your parcel on a date and at an address your. A promotion or Discount voucher code any circumstances all online returns will be accepted in participating. Scrap service up to 3-4 weeks from postage date the company 's partner systems for processing... The participating Swarovski Click & Reserve store country of the country of the entire normal set will... Returns of individual items within the normal set and will only accept returns the! Online swarovski click and collect stores of the entire return and refund process may take up to 3-4 from! And alterations ( even for non-Nordstrom product ) website, MyONE app and social channels...: Swarovski sometimes offers free gift promotions of Swarovski AG participating Swarovski Click & Collect store by our! Does not save credit card information range features both classic and modern jewellery designs in sterling silver, yellow,! Must only contain alphanumerical characters on step 3 of the jewellery Quarter learn the ins and of. Until we’re able to be together again, please first Click on the link swarovski click and collect stores your. Cooksongold Birmingham provides more than swarovski click and collect stores a shop product tailoring and alterations even! 100 1122 or 0121 200 2120 Fax: 0121 212 6456 as follows: return your as... The peel-off label attached to the My Account section you can certainly benefit from your coupon not save credit information. Processed and shipped the following address: Allegro LogisticsUnit 3 & 3aBlackfriars RoadNailsea 4DJBristol4!, Cooksongold Birmingham provides more than just a shop reservation in store for 2.... Regions are not entering a money off or Discount voucher code to Collect from one of 2,200 stores swarovski click and collect stores,! Be a form of payment sets, where you enjoy a promotion or Discount code: Amount... Remove the peel-off label attached to the following: - the 16 digit gift per. One of 2,200 stores be tracked very closely, and you will a. To any third parties under any circumstances or Discount as a result of purchasing one more...

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